Shipping and delivery

  • Bounced packages

    If you provide an incorrect order and it gets sent back to us, we can reship this to the correct address. There is a $5 shipping charge for this. If you have noticed this has happened on your tracking get in touch with us and we can get this sorted for you.
  • Customs and tax charges

    All orders shipped outside of the US are subject to customs charges, depending on the country you are shipping them to. We recommend you check your countries policy on this prior to ordering. Usually a note will be posted through your door advising you of this charge, and your item will not be de...
  • How long will it take to receive my order?

    Orders currently take approximately 5 - 7 days for delivery within the US. Add 3 - 5 days for outside the US. Please note that if you are ordering a blanket, we require a further 3 days for production, so this will affect the delivery period.
  • I put the wrong shipping address

    If after placing your order you realise you provided the wrong shipping address, please reach out to us as soon as possible at hello@lovimals.com. Usually we have about 24 hours to update the address prior to it shipping. We are not responsible for orders shipped to an incorrect address that are...